Dynamic Gear Shipping Policy
All orders are processed within 3 to 5 business days after receiving your order confirmation email. Additional delays may be incurred beyond our control due to the Post Office. You will receive another notification when your order has shipped.
Domestic Shipping Rates
Shipping is provided only within the United States. Rates for shipping are $4.95 for orders up to $30.00, $6.95 for orders up to $30.00 to $50.00, and free shipping is provided for orders over $50.00.
Local delivery is provided within 10 miles of Titusville, Pennsylvania at no cost to you. Alternatively, you can pick up orders at the store in The Mercantile at 105 S Franklin Street in Titusville, PA.
Checking the Status of your order
An email will be sent when your order is shipped and will include a tracking number. It can take up to 48 hours for the tracking information to become available.
If your order is not received within 5 days of your shipping confirmation email, please contact us at firstname.lastname@example.org with your name and order number and we will look into it for you.
Returns due to Shipping
In the event your order arrives damaged in any way, please email us as soon as possible at email@example.com with your order number and a photo of the item’s condition. We address damage on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any questions about this policy, please feel free to contact us at firstname.lastname@example.org.